How does Red Hat Global Support Services handle support for non-Red Hat hypervisors?

Solution Verified - Updated -

Issue

  • Red Hat treats non-Red Hat Hypervisors, such as like ESXi/vSphere as "hardware"
    • Is this stated somewhere on the portal?
    • Is there a compatibility list, like hardware.redhat.com?
  • Is there a hypervisor compatibility matrix?

Environment

  • Red Hat Enterprise Linux (RHEL) as a virtual guest
  • Non-Red Hat virtualization hypervisor, e.g. VMware ESXi/vSphere or Microsoft Hyper-V

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