Server rebooted while using 'hpacucli' utility

Solution Verified - Updated -

Issue

  • Server rebooted while using hpacucli utility to do a configuration change with HP Smart Array controller.
    At the time of reboot there were following messages logged on system console:
hpsa 0000:05:00.0: Acknowledging event: 0xc0000000 (HP SSD Smart Path configuration change)
hpsa 0000:05:00.0: Direct-Access     device c0b0t0l1 updated.
hpsa 0000:05:00.0: Abort request on C0:B0:T0:L0
Kernel panic - not syncing: Watchdog detected hard LOCKUP on cpu 0
Pid: 4596, comm: .hpacucli Not tainted 2.6.32-504.12.2.el6.x86_64 #1
Call Trace:
 <NMI>  [<ffffffff8152933c>] ? panic+0xa7/0x16f
 [<ffffffff81014959>] ? sched_clock+0x9/0x10
 [<ffffffff810ea5dd>] ? watchdog_overflow_callback+0xcd/0xd0
 [<ffffffff81120d87>] ? __perf_event_overflow+0xa7/0x240
 [<ffffffff8101dacd>] ? x86_perf_event_set_period+0xdd/0x170
 [<ffffffff811213d4>] ? perf_event_overflow+0x14/0x20
 [<ffffffff81024892>] ? intel_pmu_handle_irq+0x202/0x410
 [<ffffffff8152e639>] ? perf_event_nmi_handler+0x39/0xb0
 [<ffffffff815300f5>] ? notifier_call_chain+0x55/0x80
 [<ffffffff8153015a>] ? atomic_notifier_call_chain+0x1a/0x20
 [<ffffffff810a4eae>] ? notify_die+0x2e/0x30
 [<ffffffff8152ddbb>] ? do_nmi+0x1bb/0x340
 [<ffffffff8152d680>] ? nmi+0x20/0x30

Environment

  • Red Hat Enterprise Linux 6
  • HP Smart array controller (hpsa in-box driver)
  • HP provided hpacucli

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content