What to do when encountering the error Encoding::CompatibilityError (incompatible character encodings: UTF-8 and ASCII-8BIT) ?

Solution Verified - Updated -

Environment

Red Hat Satellite 6.0

Issue

When running the command subscription-manager register --org="organization" --activationkey="key" the following error message is seen in /var/log/foreman/production.log

Processing by Katello::Api::V2::RootController#resource_list as JSON
  Parameters: {"root"=>{}}
  Rendered /opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/views/katello/api/v2/root/resource_list.json.rabl within katello/api/v2/layouts/collection (5.2ms)
Completed 200 OK in 39ms (Views: 7.2ms | ActiveRecord: 0.0ms)
Processing by Katello::Api::Rhsm::CandlepinProxiesController#server_status as JSON
Completed 200 OK in 161ms (Views: 1.1ms | ActiveRecord: 0.0ms)
Processing by Katello::Api::Rhsm::CandlepinProxiesController#consumer_activate as JSON
  Parameters: {"facts"=>"[FILTERED]", "installedProducts"=>[{"productName"=>"Red Hat Enterprise Linux Server", "arch"=>"x86_64", "version"=>"6.6", "productId"=>"69"}], "type"=>"system", "name"=>"xxxxx", "owner"=>"xxxx", "activation_keys"=>"RHN Activation Key"}
Completed 500 Internal Server Error in 1220ms

Encoding::CompatibilityError (incompatible character encodings: UTF-8 and ASCII-8BIT):
  lib/middleware/catch_json_parse_errors.rb:9:in `call'
  app/models/concerns/foreman/thread_session.rb:33:in `clear_thread'

Resolution

The working workaround is using the subscription manager without activation key

# subscription-manager register --org="organization" --environment="Library"

We are working on solving this issue as soon as possible
There is bugzilla open for the issue: Bugzilla 1195658

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