FidelCom is a comprehensive loyalty campaign management tool designed specifically for telecommunications operators and bank institutions to execute trigger-based marketing campaigns via multiple channels, to dramatically reduce customer churn and stimulate revenues.
Based on multiple data sources and easing the integration to existing systems, FidelCom is capable to achieve powerful loyalty campaigns and competitive services to customer leveraging the power of mobile and Internet channels such as Web, SMS, and Email, in addition to the traditional channels of direct mail and telemarketing.

FidelCom can handle different loyalty campaigns based on event and triggers (Churn events, roaming activity, incoming or outgoing calls, SMS, MMS, Data operation, end of contract, welcome-sms .. etc), on time conditioning (Holiday event, customer birthday .. etc) or even on scripted loyalty scenarios such as lending credits to credible/reliable subscribers.