2nd Derivative Failure Data Portal
Randr, Inc.
Failure Data Portal (FDP) is designed for companies who do equipment or unit repairs and want to track and control the repair process. FDP gives you the ability to track individual repairs units from the time the customer initiates a request, through the actual repair process and return back to the customer. FDP gives you control over the repair process, and information to help you analyze trends and technical product issues. The Failure Data Portal allows you to track individual units and equipment that are being repaired and also give your Customer timely web access to repair status. FDP works in conjunction with other 2nd Derivative eBusiness Portals. Originally written in Java in 2003 to address world wide equipment repair and warranty requirements. FDP has evolved into a web base application that handles end user submissions, receipt and verification of equipment, repair, costing, invoicing and warranty claims, equipment and parts inventory, consignment inventory, real time status and email confirmation of key status, interfacing to manufacturing systems, partner systems, and customer systems. Unique and highly customized on the 2D base. Do not know if we can make this Portal Generic enough for release to the Open Source Community though most of the base Portals will be released, but we provide the source code to all of our customers regardless of the license type. It is an excellent solution for those who need to service and multi-tier repair/warranty network (Direct, Sub-Contractors and Partners, and end Customers).
Industry
Red Hat Certifications
This product has been certified to run on the following Red Hat products and technologies:
| Target Product | Level |
|---|---|
| Red Hat Enterprise Linux 5.x | Self-Certified |
