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IBM Change and Configuration Management Database

CCMDB is the foundation for the IBM Service Management (ISM) strategy. It is the foundation for core Information Technology Infrastructure Library (ITIL) process solution deliverables such as Change and Configuration or Release Management. These process solutions provide best practice implementations of core ITIL processes. The CCMDB provides a multi-customer and service provider support infrastructure as well as a set of foundation services used by various ISM process solutions and includes the Change and Configuration Management processes that provide core management capabilities needed in an IT environment. In addition, the CCMDB incorporates a consistent data model and Data Layer implementation and includes a framework for discovery of resources and its relationships. A Configuration Management Database (CMDB), according to ITIL, is a database used to manage Configuration Records throughout their lifecycle. The CMDB records the attributes of each configuration item (CI) and its relationships with other CIs and provides the underpinnings for IT Service Management processes. A CI has various characteristics, a classification or type, attributes that describe the CI depending on its classification, and relationships that describe how a CI is related to other configuration Items. CCMDB defines configuration items (CIs) as managed components of an IT Service. Configuration records within a CMDB contain information about the CI, and are maintained through their lifecycles. Because CIs are managed components, they come under the control of the Change Management process. The CCMDB solution provides an ITIL-aligned implementation of a Configuration Management Database.

Industry

Decision Support Horizontal

Red Hat Certifications

This product has been certified to run on the following Red Hat products and technologies:

Target Product Level
Red Hat Enterprise Linux 5.x Self-Certified