FacetPhone
FacetCorp
FacetPhone ™ IP-PBX “IP From the Ground Up ~ FacetPhone is an exciting state-of-the-art phone system that puts your telephone user interface right where it belongs ... on your desktop computer! FacetPhone stands apart from other phone systems. FacetPhone is designed and built from the ground up as an IP-based phone system. FacetPhone is a feature rich phone system, yet affordable for small to medium size businesses. Built entirely with industry standard components and running on the Linux operating system, FacetPhone is robust, scalable and flexible. FacetPhone Includes: Telephone User Interface The FacetPhone system uses IP phones, standard analog telephones and soft phones. Graphical User Interface (GUI) The FacetPhone GUI provides a useful and powerful desktop PC interface into the phone system. Presence and availability management, graphical call control, instant messaging, graphical voice mail management, call recording & monitoring, conference calls and graphical administration are all provided through this interface. Voice Mail & Unified Messaging FacetPhone supports all the standard voice mail features through the telephone instrument.-With the GUI users may visually sort and manage their voice mail messages. Presence & Availability Management Using the graphical user interface on the desktop computer, FacetPhone shows which employees are available, on the phone, busy, at lunch, out of town, etc. Automated Attendant FacetPhone's auto attendant feature is available for use by both the main reception lines and departmental groups. Automatic Call Distribution (ACD) The FacetPhone ACD provides for automatic call routing to the next available agent in a group or department. It includes call center management tools such as call monitoring, barge-in, and graphical call queue displays with alerts. Computer Telephone Integration (CTI) Computer Telephone Integration is the ability of the phone system to interact with the company computer systems. FacetPhone uses CTI to communicate with virtually any software application. Branch Office & Telecommuting FacetPhone seamlessly integrates users in remote offices and telecommuters via the Internet. Enterprise Instant Messaging (EIM) Instant messaging can be conducted between two or more users (local or remote) who are logged into FacetPhone.
Industry
Red Hat Certifications
This product has been certified to run on the following Red Hat products and technologies:
| Target Product | Level |
|---|---|
| Red Hat Enterprise Linux 5.x | Self-Certified |
