CA Wily CEM focuses on identifying and prioritizing problems that affect end-user service quality by analyzing individual transactions in real-time;providing customized real-time dashboard displays that give you the information needed to make quick, accurate decisions;enabling business-based prioritization of problem resolution;and displaying information needed by both IT and business owners to work together to meet Service Level Agreements and deliver an optimum end-user experience. Integrated with CA Wily Introscope, CA Wily CEM completes the CA Wily Application Performance Management solution. This solution is platform-independent and works in any web environment whether J2EE or .NET, distributed or mainframe, physical or virtual.