BMC Batch Discovery, an extension to the BMC Control-M solutions suite, records critical business processes as Configuration Items (CIs) within the BMC Atrium Configuration Management Database (CMDB), a crucial component in an ITIL® best-practices implementation. Integration with other BMC solutions - BMC Remedy, BMC Batch Impact Manager, and BMC Control-M/Forecast -- enables change management staff to obtain graphical flowcharts of the processes scheduled to be run during the outage and identify those applications, which could adversely affect business service levels.