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Speech Recognition-Based Directory

Reduce caller frustration and free your operators to handle more complex tasks with speech recognition for incoming calls. This enables your organization to process easily routed phone requests for directory assistance, messaging, and paging independent of live operators and with more ease-of-use than touchtone menus. Incoming calls are answered by a pleasant virtual operator, combining state-of-the-art technology with a human touch. With an automated attendant that handles naturally spoken requests, calls can be processed for as little as one-twelfth the cost of operator-assisted calls.

Industry

Business Processing Horizontal

Category

Collaboration/Groupware/Messaging

Red Hat Certifications

This product has been certified to run on the following Red Hat products and technologies:

Target Product Level
Red Hat Enterprise Linux 7.x Self-Certified
Red Hat Enterprise Linux 5.x Self-Certified