Amcom notification and incident management solutions provide you with the flexibility to meet your varied mass notification and incident management needs. Solutions range from simple notification to a pre-defined or dynamic group to sophisticated incident notification, response, and collaboration. Send a single message to a mass audience or send vast amounts of individualized messages to a population while tracking recipient responses as required. Broadcast appointment reminders, updates, and any other type of message to a wide variety of end points, including wireless devices, smartphones, numeric and alphanumeric pagers, home, office, and cellular telephones, as well as e-mail and networked LCD display panels. Multiple methods of notification can be assigned to each individual, and a priority level for each method can be indicated. Deliver the right information to the right people at the right time for any critical event. Quickly and reliably initiate, monitor, and manage notifications of all types, automatically delivering the message, collecting the responses, escalating if needed, and logging all activities for reporting and analysis. Procedures for each notification can be defined on the fly or via standard templates, which can contain any number of steps with associated groups, messages, and queries. Initiate notifications via the Web or phone, delivering notifications to various devices, including phones, smartphones, pagers, PDAs, e-mail, and fax.