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Intelligent Customer Service Assurance

Accanto intelligent customer service assurance (iCSA) consists of 3 main elements

Netscout Pantera Probes – Real-time data capture and xDR generation... also serve as standalone protocol analyzers

Centralized TAMS Server – Mass data collection, correlation, KPI/KQI generation and long-term storage for historic analysis and reporting

X-Ray Application Modules – Oracle-powered deep analysis for correlation of network, service, subscriber and device

Category

Business Process Management

Red Hat Certifications

This product has been certified to run on the following Red Hat products and technologies:

Target Product Level
Red Hat Enterprise Linux 6.x Self-Certified