Red Hat Training

A Red Hat training course is available for Red Hat Satellite

7.8. 由​​​ Red Hat 進​​​行​​​衛​​​星​​​伺​​​服​​​器​​​的​​​偵​​​錯​​​

如​​​果​​​這​​​些​​​疑​​​難​​​排​​​解​​​的​​​方​​​法​​​皆​​​無​​​效​​​，或​​​是​​​您​​​想​​​將​​​問​​​題​​​留​​​給​​​ Red Hat Network 的​​​專​​​家​​​，Red Hat 建​​​議​​​您​​​善​​​用​​​ RHN Satellite 最​​​高​​​等​​​級​​​的​​​支​​​援​​​。​​​最​​​有​​​效​​​率​​​的​​​方​​​式​​​，就​​​是​​​將​​​衛​​​星​​​伺​​​服​​​器​​​的​​​配​​​置​​​參​​​數​​​、​​​日​​​誌​​​檔​​​案​​​、​​​以​​​及​​​資​​​料​​​庫​​​資​​​料​​​集​​​結​​​在​​​一​​​起​​​，並​​​直​​​接​​​將​​​此​​​套​​​件​​​寄​​​給​​​ Red Hat。​​​
RHN 為​​​此​​​目​​​的​​​提​​​供​​​了​​​指​​​令​​​列​​​工​​​具​​​：衛​​​星​​​伺​​​服​​​器​​​診​​​斷​​​資​​​訊​​​蒐​​​集​​​程​​​式​​​，指​​​令​​​為​​​ satellite-debug。​​​若​​​要​​​使​​​用​​​這​​​工​​​具​​​，請​​​以​​​ root 身​​​份​​​執​​​行​​​這​​​項​​​指​​​令​​​。​​​您​​​將​​​會​​​看​​​見​​​所​​​有​​​資​​​訊​​​，以​​​及​​​單​​​一​​​壓​​​縮​​​檔​​​，例​​​如​​​： 
[root@miab root]# satellite-debug
Collecting and packaging relevant diagnostic information.
Warning: this may take some time...
    * copying configuration information
    * copying logs
    * querying RPM database (versioning of RHN Satellite, etc.)
    * querying schema version and database character sets
    * get diskspace available
    * timestamping
    * creating tarball (may take some time): /tmp/satellite-debug.tar.bz2
    * removing temporary debug tree
 
Debug dump created, stored in /tmp/satellite-debug.tar.bz2
Deliver the generated tarball to your RHN contact or support channel.
完​​​成​​​後​​​，請​​​將​​​此​​​新​​​檔​​​案​​​由​​​ /tmp/ 目​​​錄​​​寄​​​給​​​您​​​的​​​ Red Hat 代​​​表​​​，以​​​立​​​即​​​進​​​行​​​診​​​斷​​​。​​​