Jump To Close Expand all Collapse all Table of contents Getting started with case management Preface 1. Case management 2. Creating a case 3. Designing a case 4. Case file 5. Case roles Expand section "5. Case roles" Collapse section "5. Case roles" 5.1. Role authorization 6. Case management security Expand section "6. Case management security" Collapse section "6. Case management security" 6.1. Configuring security for case management 7. Ad hoc and dynamic tasks Expand section "7. Ad hoc and dynamic tasks" Collapse section "7. Ad hoc and dynamic tasks" 7.1. Adding ad hoc tasks 7.2. Starting dynamic tasks and processes 8. Stages Expand section "8. Stages" Collapse section "8. Stages" 8.1. Defining a stage 8.2. Configuring stage activation and completion conditions 9. Milestones Expand section "9. Milestones" Collapse section "9. Milestones" 9.1. Milestone configuration and triggering 9.2. IT Orders case milestones 10. Comments 11. Case management Showcase application Expand section "11. Case management Showcase application" Collapse section "11. Case management Showcase application" 11.1. Installing and logging in to the Showcase application 11.2. Starting an IT Orders case in the Showcase application 12. Closing cases Expand section "12. Closing cases" Collapse section "12. Closing cases" 12.1. Closing a case using the Process Server REST API 12.2. Closing a case in the Showcase application 13. Canceling or destroying a case A. Versioning information Legal Notice Settings Close Language: English Format: Multi-page Single-page PDF Format: Multi-page Single-page PDF Language and Page Formatting Options Language: English Format: Multi-page Single-page PDF Format: Multi-page Single-page PDF Red Hat Training A Red Hat training course is available for Red Hat Process Automation Manager Appendix A. Versioning information Documentation last updated on Friday, May 22, 2020. Previous Next