Chapter 5. Configuring user preferences for email notifications

Each user in the Red Hat Hybrid Cloud Console must opt in to receive email notifications emails about events. You can select the services from which to receive notifications as well as the frequency.

Important

If you select Instant notification for any service, you might receive a very large number of emails.

Prerequisites

  • You are logged in to the Red Hat Hybrid Cloud Console.
  • You have configured relevant events in the console.
  • A Notifications administrator or Organization Administrator has configured behavior groups to receive event notifications.

Procedure

  1. In the Hybrid Cloud Console, navigate to Settings > Notifications > Notification Preferences.
  2. Select the service you want to configure your notifications for, such as Advisor or User Access. A list of the available event notifications for the selected service opens.
  3. At the top of the list, click Select all to enable all notifications for the service, or select one of the following options for each event listed:

    • Daily digest: Receive a daily summary of triggered application events that occur in a 24 hour time frame. This option is not available for all services.
    • Instant notification: Receive an email immediately for each triggered application event.

      Important

      If you select Instant notification for any service, you might receive a very large number of emails.

    • Weekly report: Receive an email that contains the Advisor Weekly Report. This is currently only available for the Insights for RHEL Advisor service.
  4. Update your information and then click Save.

Email notifications are delivered in the format and frequency that you selected.

Note

If you decide to stop receiving notifications, select Deselect all or uncheck the boxes for the events you do not want to be notified about, and then click Save. You will no longer receive any email notifications unless you return to this screen and enable them once again.

5.1. Customizing the daily digest email notification time

You can choose to receive a summary of triggered application events occurring in your Red Hat Hybrid Cloud Console services in a daily digest email, instead of being notified as events occur.

By default, the daily digest is sent at 00:00 Coordinated Universal Time (UTC).

Organization Administrators and Notifications administrators can customize the time the daily digest is sent. The daily digest provides a snapshot of events occurring over a 24-hour time frame, starting from the time you specify in the notifications settings.

Prerequisites

  • You are logged in to the Hybrid Cloud Console as an Organization Administrator or as a user with Notifications administrator permissions.

Procedure

  1. In the Hybrid Cloud Console, navigate to Settings > Notifications > Notification Preferences.
  2. On the My Notifications page, click Edit time settings.
  3. Select Custom time and then specify the time and time zone to send your account’s daily digest email.
  4. Click Save.

    Note

    After you save a new time, the Hybrid Cloud Console converts the new time to the UTC time zone.

The daily digest email is sent each day at the time you selected.

5.2. Updating your email address for notifications

The notifications service sends email notifications to the email address listed in your Red Hat account.

You can update your email address using the steps in this procedure.

Prerequisites

  • You are logged in to the Hybrid Cloud Console.

Procedure

  1. Click your user avatar in the upper right of the Red Hat Hybrid Cloud Console window. A drop-down list appears.
  2. Click My profile.
  3. Under Personal information, click the Change link next to your email address. This opens the Red Hat account management application.
  4. In the Email address field, enter your new email address and then click Save. Red Hat sends a verification to your new email address.

    Important

    You must verify your new email address within one day to save the change.

  5. Open the verification email from Red Hat in your email account and click Link to e-mail address verification. This confirms your email address and returns you to the Red Hat account management application.

Your new email address is saved in your Red Hat account. If the change does not show in My profile immediately, log out of all Red Hat applications and log back in to view your updated account.

Additional resources