5.7. Configuring Autoattach Preferences for a System

Autoattaching and updating subscriptions selects what subscriptions to attach to a system based on a variety of criteria, including current installed products, hardware, and architecture. Most of the factors used for selecting the best-matched subscriptions are based on the characteristics of the system, but it is possible to include characterstics of the subscriptions.
Part of a subscription is recognizing the service level for a product on a given system. That service level can be used as a criterion for selecting a subscription to attach to a system.
Red Hat service levels are defined in the contract; a summary of production support levels is available at https://access.redhat.com/support/offerings/production/sla.html.
An account can have multiple levels of support available, even for the same product. The support level for a given system can be configured so that the appropriate level of support is available. A production system usually has a premium support level since it is a business critical system, while a development system may have standard support or be self-supported.
An organization can set a default service level which all systems use when autoattaching subscriptions. A local, system-level preference can be set to override that organizational default, if desired.

Note

By default, the highest available level of support is selected for the subscription and system.
  1. Hover over the Systems tab in the top menu and select the All item.
  2. Select the name of the system from the column on the left.
  3. Open the Subscriptions tab.
  4. Click the edit icon in the top box to change the autoattach settings.
  5. Select the appropriate autoattach setting.
    The options in the list depend on the available support levels in the subscriptions for the organization. From a high level, the options are:
    • Enable autoattach and use a specific system-level preference for the support level.
    • Enable autoattach and use the default support level preference for the organization.
    • Disable autoattach and set the support level preference to either a system-level setting or the organizational default. (In either case, the preference is not used since autoattach is disabled.)
  6. Click the Save button.