4.2.4. Setting Autoattach Preferences

Autoattaching and updating subscriptions selects what subscriptions to attach to a system based on a variety of criteria, including current installed products, hardware, and architecture. Most of the factors used for selecting the best-matched subscriptions are based on the characteristics of the system, but it is possible to include characterstics of the subscriptions.
Part of a subscription is recognizing the service level for a product on a given system. That service level can be used as a criterion for selecting a subscription to attach to a system.
Red Hat service levels are defined in the contract; a summary of production support levels is available at https://access.redhat.com/support/offerings/production/sla.html.
An account can have multiple levels of support available, even for the same product. The support level for a given system can be configured so that the appropriate level of support is available. A production system usually has a premium support level since it is a business critical system, while a development system may have standard support or be self-supported.
Setting a preference for the support level for the organization means that subscriptions of that service level are attached to systems first by default, unless the system-level setting is different or no subscriptions of that level are available.

Note

By default, the highest available level of support is selected for the subscription and system.
To set the default service level for systems in the organization, select the appropriate level from the drop-down menu:
  • Standard
  • None
  • Premium
  • Self-Support
Setting Autoattach Preferences

Figure 4.5. Setting Autoattach Preferences

Only available service levels are available in the drop-down menu, based on the subscriptions in the organization's manifest. If no premium subscriptions are available, for example, then the premium service level is not listed in the menu.