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5.6. Checking Status
The portal provides a way to make sure that a system has all of its subscriptions up-to-date. The system's details page has a Certificate Status summary that shows whether all of the installed products on that system have the appropriate subscriptions attached.
Figure 18. Subscription Status
The status shows how long the current subscriptions are valid and the last time that the subscription certificates were updated.
The status of the system subscriptions is color-coded:
- Green means all products have a valid subscription.
- Yellow means that some products may not have active subscriptions but updates are still in effect.
- Red means that updates are disabled.
The system status is determined by the local system itself, based on its system facts, installed products, and local subscription certificates. This information is synced with the subscription service every 24 hours (by default). The Customer Portal does not store the information about installed products; it relies on the information from the system itself. If a system is offline and cannot send its information, then the Customer Portal reflects an unknown status.
Figure 19. Unknown Subscription Status
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