2. User Permissions for Customer Portal Subscription Management

Customer Portal Subscription Management is only available if a user has the appropriate user permissions on the Red Hat login. Otherwise, access to the Customer Portal Subscription Management area is restricted.
The user account must have the Customer Portal: Manage subscriptions permission. By default, all users are granted this permission, but it can be changed by administrators in the User Management area.
Subscription Management Permission

Figure 2. Subscription Management Permission