As a case worker or process administrator, you can use the Showcase application to manage and monitor case management applications while case work is carried out in Business Central.
Case management differs from business process management (BPM) in that it focuses on the actual data being handled throughout the case and less on the sequence of steps taken to complete a goal. Case data is the most important piece of information in case handling, while business context and decision-making is in the hands of the human case worker.
Use this document to install the Showcase application and start a case instance using the IT_Orders sample case management project in Business Central. Use Business Central to complete the tasks required to complete an IT Orders case.
- Red Hat JBoss Enterprise Application Platform 7.2 is installed. For installation information, see Red Hat JBoss Enterprise Application Platform 7.2 Installation Guide.
- Red Hat Process Automation Manager is installed on Red Hat JBoss EAP and configured with Process Server. For more information see Installing and configuring Red Hat Process Automation Manager on Red Hat JBoss EAP 7.2.
KieLoginModuleis configured in
standalone-full.xml. This required to connect to the Process Server. For more information about configuring the Process Server, see Planning a Red Hat Process Automation Manager installation.
Red Hat Process Automation Manager is running and you can log in to Business Central with a user that has both
userroles. For more information about roles, see Planning a Red Hat Process Automation Manager installation.
- The IT_Orders sample project has been imported in Business Central and deployed to the Process Server. For more information about case management, see Getting started with case management.