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Chapter 4. Troubleshoot Bare Metal Provisioning

The following sections contain information and steps that may be useful for diagnosing issues in a Bare Metal Provisioning setup.

Bare Metal Provisioning with inspection uses four services: openstack-ironic-api, openstack-ironic-conductor, openstack-ironic-inspector, and openstack-ironic-inspector-dnsmasq. Logs for most OpenStack components can be found in the /var/log directory.

4.1. Troubleshoot PXE Boot Errors

Permission Denied Errors

If you are getting a permission denied error on the console of your Bare Metal Provisioning node, make sure you applied the appropriate SELinux content to the /httpboot and /tftpboot directories as follows:

# semanage fcontext -a -t httpd_sys_content_t "/httpboot(/.*)?"
# semanage fcontext -a -t tftpdir_t "/tftpboot(/.*)?"

Boot Process Freezes at /pxelinux.cfg/XX-XX-XX-XX-XX-XX

On the console of your node, if it looks like you are getting an IP address and then the process stops as shown below:

PXE Process Freezes During Boot

This indicates that you might be using the wrong PXE boot template in your ironic.conf file.

# grep ^pxe_config_template ironic.conf

The default template is pxe_config.template, so it is easy to miss the i to turn this into ipxe_config.template.

4.2. Troubleshoot Login Errors After the Bare Metal Node Boots

When you try to log in at the login prompt on the console of the node with the root password that you set in the configurations steps, but are not able to, it indicates you are not booted in to the deployed image. You are probably stuck in the deploy-kernel/deploy-ramdisk image and the system has yet to get the correct image.

To fix this issue, verify the PXE Boot Configuration file in the /httpboot/pxelinux.cfg/MAC_ADDRESS on the Compute or Bare Metal Provisioning node and ensure that all the IP addresses listed in this file correspond to IP addresses on the Bare Metal Provisioning Network.


The only network the Bare Metal Provisioning node knows about is the Bare Metal Provisioning Network. If one of the endpoints is not on the network, the endpoint will not be able to reach the Bare Metal Provisioning node as a part of the boot process.

For example, the kernel line in your file is as follows:

kernel selinux=0 disk=cciss/c0d0,sda,hda,vda deployment_id=5a6cdbe3-2c90-4a90-b3c6-85b449b30512 deployment_key=VWDYDVVEFCQJNOSTO9R67HKUXUGP77CK ironic_api_url= troubleshoot=0 text nofb nomodeset vga=normal boot_option=netboot ip=${ip}:${next-server}:${gateway}:${netmask} BOOTIF=${mac}  ipa-api-url= ipa-driver-name=pxe_ssh boot_mode=bios initrd=deploy_ramdisk coreos.configdrive=0 || goto deploy
Value in the above example kernel lineCorresponding information

Parameter http_url in /etc/ironic/ironic.conf file. This IP address must be on the Bare Metal Provisioning Network.


UUID of the baremetal node in ironic node-list.


This is the deploy kernel image in the Image service that is copied down as /httpboot/<NODE_UUID>/deploy_kernel.

Parameter api_url in /etc/ironic/ironic.conf file. This IP address must be on the Bare Metal Provisioning Network.


The IPMI Driver in use by the Bare Metal Provisioning service for this node.


This is the deploy ramdisk image in the Image service that is copied down as /httpboot/<NODE_UUID>/deploy_ramdisk.

If any of these values do not correspond between the /httpboot/pxelinux.cfg/MAC_ADDRESS and the ironic.conf file, you need to update them in the ironic.conf file and restart the Bare Metal Provisioning service and then re-deploy the Bare Metal Provisioning node.

4.3. Troubleshoot the Bare Metal Provisioning Service Not Getting the Right Hostname

If your Bare Metal Provisioning system is not getting the right hostname, it means that cloud-init is failing. To fix this, connect the Bare Metal Provisioning subnet to a router in the OpenStack Networking service. The requests to the meta-data agent should now be routed correctly.

4.4. Troubleshoot Invalid OpenStack Identity Service Credentials When Executing Bare Metal Provisioning Commands

If you are having trouble authenticating to the Identity service, check the identity_uri parameter in the ironic.conf file and make sure you remove the /v2.0 from the keystone AdminURL. For example, identity_uri should be set to http://IP:PORT.

4.5. Troubleshoot Hardware Enrollment

Issues with enrolled hardware can be caused by incorrect node registration details. Ensure that property names and values have been entered correctly. Incorrect or mistyped property names will be successfully added to the node’s details, but will be ignored.

Update a node’s details. This example updates the amount of memory the node is registered to use to 2 GB:

# ironic node-update NODE_UUID replace properties/memory_mb=2048

4.6. Troubleshoot No Valid Host Errors

If the Compute scheduler cannot find a suitable Bare Metal Provisioning node on which to boot an instance, a NoValidHost error can be seen in /var/log/nova/nova-conductor.log or immediately upon launch failure in the dashboard. This is usually caused by a mismatch between the resources Compute expects and the resources the Bare Metal Provisioning node provides.

  1. Check the hypervisor resources that are available:

    # nova hypervisor-stats

    The resources reported here should match the resources that the Bare Metal Provisioning nodes provide.

  2. Check that Compute recognizes the Bare Metal Provisioning nodes as hypervisors:

    # nova hypervisor-list

    The nodes, identified by UUID, should appear in the list.

  3. Check the details for a Bare Metal Provisioning node:

    # ironic node-list
    # ironic node-show NODE_UUID

    Verify that the node’s details match those reported by Compute.

  4. Check that the selected flavor does not exceed the available resources of the Bare Metal Provisioning nodes:

    nova flavor-show FLAVOR_NAME
  5. Check the output of ironic node-list to ensure that Bare Metal Provisioning nodes are not in maintenance mode. Remove maintenance mode if necessary:

    # ironic node-set-maintenance NODE_UUID off
  6. Check the output of ironic node-list to ensure that Bare Metal Provisioning nodes are in an available state. Move the node to available if necessary:

    # ironic node-set-provision-state NODE_UUID provide

4.7. Troubleshoot Hardware Inspection

Hardware inspection can fail on Bare Metal Provisioning nodes in the available provision state.

  1. Check the provision state for all nodes:

    # ironic node-list
  2. Move a node from available to manageable before starting inspection:

    # ironic node-set-provision-state NODE_UUID manage