Chapter 6. Troubleshooting

6.1. Troubleshooting Pod Restarts

Pods can restart for a number of reasons, but a common cause of JBoss EAP pod restarts might include OpenShift resource constraints, especially out-of-memory issues. See the OpenShift documentation for more information on OpenShift pod eviction.

By default, JBoss EAP for OpenShift templates are configured to automatically restart affected containers when they encounter situations like out-of-memory issues. The following steps can help you diagnose and troubleshoot out-of-memory and other pod restart issues.

  1. Get the name of the pod that has been having trouble.

    You can see pod names, as well as the number times each pod has restarted with the following command.

    $ oc get pods
  2. To diagnose why a pod has restarted, you can examine the JBoss EAP logs of the previous pod, or the OpenShift events.

    1. To see the JBoss EAP logs of the previous pod, use the following command.

      oc logs --previous POD_NAME
    2. To see the OpenShift events, use the following command.

      $ oc get events
  3. If a pod has restarted because of a resource issue, you can attempt to modify your OpenShift pod configuration to increase its resource requests and limits. See the OpenShift documentation for more information on configuring pod compute resources.

6.2. Troubleshooting Using the JBoss EAP Management CLI

The JBoss EAP management CLI, EAP_HOME/bin/, is accessible from within a container for troubleshooting purposes.


It is not recommended to make configuration changes in a running pod using the JBoss EAP management CLI. Any configuration changes made using the management CLI in a running container will be lost when the container restarts.

To make configuration changes to JBoss EAP for OpenShift, see Configuring the JBoss EAP for OpenShift Image for Your Java Application.

  1. First open a remote shell session to the running pod.

    $ oc rsh POD_NAME
  2. Run the following command from the remote shell session to launch the JBoss EAP management CLI:

    $ /opt/eap/bin/