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Chapter 29. Open a New Case
You can open a new case through the Fuse Management Console.
Opening a New Case
- Login to Fuse Management Console.
- In Fuse Management Console, click on Red Hat Access in the top right corner.
- Login with your Red Hat Subscription ID and Password.
- Select from the drop-down list.
- In the Open New Case window, click My Account and the owner field and Product field are updated automatically, select the product version, enter the Summary and Description and click Next.
- On the next page, select the Support Level,Severity and
- You can upload local files and server files when you open a new case.To upload local files, click Attach local file, enter file description and click Add.
- To attach server files, select the file type from the listed option and click Submit.
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