Chapter 5. Enabling notifications and integrations

You can enable the notifications service on Red Hat Hybrid Cloud Console to send notifications whenever the advisor service detects an issue and generates a recommendation. Using the notifications service frees you from having to continually check the Red Hat Insights for RHEL dashboard for recommendations.

For example, you can configure the notifications service to automatically send an email message whenever the advisor service generates a recommendation.

5.1. Requirements for enabling notifications

Enabling the notifications service requires three main steps:

  • First, an Organization Administrator creates a User access group with the Notifications administrator role, and then adds account members to the group.
  • Next, a Notifications administrator sets up behavior groups for events in the notifications service. Behavior groups specify the delivery method for each notification. For example, a behavior group can specify whether email notifications are sent to all users, or just to Organization administrators.
  • Finally, users who receive email notifications from events must set their user preferences so that they receive individual emails for each event.

In addition to sending email messages, you can configure the notifications service to send event data in other ways:

  • Using an authenticated client to query Red Hat Insights APIs for event data
  • Using webhooks to send events to third-party applications that accept inbound requests
  • Integrating notifications with applications such as Splunk to route advisor recommendations to the application dashboard

Additional resources