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1.9. Product Support

Available resources include:

Customer Portal

The Red Hat Customer Portal offers a wide range of resources to help guide you through planning, deploying, and maintaining your OpenStack deployment. Facilities available via the Customer Portal include:

Knowledge base articles and solutions.
Technical briefs.
Product documentation.
Support case management.

Access the Customer Portal at https://access.redhat.com/.

Mailing Lists

Red Hat provides these public mailing lists that are relevant to OpenStack users:

The rhsa-announce mailing list provides notification of the release of security fixes for all Red Hat products, including Red Hat Enterprise Linux OpenStack Platform.
Subscribe at https://www.redhat.com/mailman/listinfo/rhsa-announce.
The rhos-list mailing list provides a forum for discussions about installing, running, and using OpenStack on Red Hat based distributions.
Subscribe at https://www.redhat.com/mailman/listinfo/rhos-list.

Where did the comment section go?

Red Hat's documentation publication system recently went through an upgrade to enable speedier, more mobile-friendly content. We decided to re-evaluate our commenting platform to ensure that it meets your expectations and serves as an optimal feedback mechanism. During this redesign, we invite your input on providing feedback on Red Hat documentation via the discussion platform.