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10.5. Troubleshooting virt-who
10.5.1. Why is the hypervisor status red?
Scenario: On the server side, you deploy a guest on a hypervisor that does not have a subscription. 24 hours later, the hypervisor displays its status as red. To remedy this situation you must get a subscription for that hypervisor. Or, permanently migrate the guest to a hypervisor with a subscription.
10.5.2. I have subscription status errors, what do I do?
Scenario: Any of the following error messages display:
- System not properly subscribed
- Status unknown
- Late binding of a guest to a hypervisor through virt-who (host/guest mapping)
To find the reason for the error open the virt-who log file, named
rhsm.log, located in the /var/log/rhsm/ directory.

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