6.6. Troubleshooting

6.6.1. Running dsktune

dsktune runs when the Directory Server is first set up to check for minimum operating requirements. After the setup, the dsktune utility can determine the Directory Server patch levels and kernel parameter settings. To launch dsktune, Directory Server has to be installed successfully first.

Note

You must run dsktune as root.
The command to run dsktune is as follows: 
# /usr/bin/dsktune
The dsktune utility then scans the system for required patches and dependencies.

Example 6.1. dsktune Output

Red Hat Directory Server system tuning analysis version 10-AUGUST-2007.

NOTICE : System is i686-unknown-linux2.6.9-34.EL (1 processor).

WARNING: 1011MB of physical memory is available on the system. 1024MB is 
recommended for best performance on large production system.

NOTICE : The net.ipv4.tcp_keepalive_time is set to 7200000 milliseconds
(120 minutes).  This may cause temporary server congestion from lost
client connections.

WARNING: There are only 1024 file descriptors (hard limit) available, which
limit the number of simultaneous connections.

WARNING: There are only 1024 file descriptors (soft limit) available, which
limit the number of simultaneous connections.

6.6.2. Common Installation Problems

There are several common problems that can come up during the setup process, generally relating to network or naming problems. These problems and workarounds and solutions are described below.
For system information, try running the dsktune utility to identify potential hardware problems.

6.6.2.1. Problem: Clients cannot locate the server

Solution.

First, modify the host name. If that does not work, use the fully-qualified domain name, like www.domain.com, and make sure the server is listed in the DNS. If that does not work, check the IP address.

If the NIS domain is not the same as your DNS domain, check your fully-qualified host and domain name.

6.6.2.2. Problem: The port is in use

When setting up a Directory Server instance, you receive an error that the port is in use. This is very common when upgrading or migrating an existing server.
Solution

This error means that you did not shut down the existing server before beginning the upgrade or migration. Shut down the existing server, and then restart the upgrade process.

If this occurs during a setup process, it may mean another server is already using this port. Verify that the port you selected is not in use by another server.

6.6.2.3. Problem: Forgotten Directory Manager DN and password

Solution.

By default, the Directory Manager DN is cn=Directory Manager. If you forget the Directory Manager DN, you can determine it by checking the nsslapd-rootdn attribute in the dse.ldif file, in the /etc/dirsrv/slapd-instance_name directory.