16.14. Troubleshooting
Enable replication logging for more detailed information on synchronization to be recorded in the error logs. The replication log level produces more verbose logs from the sync code. Messages related to synchronization traffic (which is the same as replication traffic) can help in diagnosing problems.
- In the Console, click the Configuration tab.
- Select Logs from the navigation menu on the right, and open the error log.
- Scroll down to error log level, and select Replication from the menu.
- Hit save.
Make sure that the directory suffixes, Windows domain and domain host, and the administrator DN and password are correct. Also verify that the port number used for LDAPS is correct. If all of the connection information is correct, make sure that Active Directory machine is running.
One of the sync peer servers has not been properly configured for TLS communication. Examine the Directory Server access log file to see if the connection attempt was received by the Directory Server. There are also helpful messages in the Directory Server's error log file.
Note
This is a known issue with synchronizing modrdn operations on Active Directory with entries on Directory Server. To work around it, delete the entry on Active Directory and then add it anew to the new subtree. The deletion and the addition will be properly synchronized to the Directory Server peer.