Chapter 6. Troubleshooting

To troubleshoot a general installation failure, see the contents of the installer.log file. The installer log file is automatically created in the installation target directory. Depending on when the installation failed, the directory can contain additional log files for VirtualBox and OpenJDK.

6.1. Terms and Conditions Error

Error: “Terms and Conditions for CDK have not been signed”

This error appears on the Log In page when installing Red Hat Development Suite. The workaround for this issue is to log into Red Hat Developers Progrom and download Red Hat Container Development Kit. This triggers all the required Terms and Conditions approvals (if any are needed).

A user who wants to download and use Red Hat Container Development Kit must become a member of the Red Hat Developer Program. Sign up for the program here: Red Hat Developers Program.

6.2. OpenShift Console Inaccessible on Microsoft Edge Browser

The OpenShift Console web address does not work on Microsoft’s Edge Browser. This is a known issue, and the only workaround is to use a different browser to access the console.

6.3. Reporting an Issue

If you encounter issues other than the ones listed in this section, log an issue at JBoss Developer under the platform-installer component in the Red Hat JBoss Developer Studio (devstudio) project.