Chapter 1. Basic User Management

This chapter describes how to create new user accounts, change user settings and permissions, and deactivate user accounts.

1.1. Accessing the User Management Application

The User Management application allows you to create and configure user accounts to separately control access to resources and functionality for both the Red Hat Customer Portal and the Red Hat Network (RHN) application.
  1. Log into the Customer Portal as an Organization Administrator.

    Note

    Only an RHN user whose account has been configured with the role of Organization Administrator can create and configure RHN and Red Hat Customer Portal user accounts. RHN Organization Administrators have unlimited access to RHN resources and functionality, and they have root privileges for all systems assigned to their organization on RHN. All other RHN users can access only the systems assigned to them and can use RHN to perform only the tasks associated with their assigned Roles. For more information on user roles, see Section 1.3.1.4, “Access Permissions Tab” below or section 6.9.1.1.1 of the RHN Reference Guide.
  2. In the upper-right corner of the Customer Portal, click your user name and choose Account Settings.
    You will see the following screen:
    Organization Administrator Dashboard

    Figure 1.1. Organization Administrator Dashboard

    Note

    If you cannot see the User Management link on the right side of this page, you do not have permissions to create and configure online user accounts for RHN and the Red Hat Customer Portal. Please see your RHN Organization Administrator to change the permissions for your user account.
  3. Click User Management to display a list of user accounts that have been configured for your organization.
    You will see the following screen:
    User List

    Figure 1.2. User List