Customer Portal Integration Guide

Red Hat Customer Portal 1

Guidance for integrating your application with the Red Hat Customer Portal

Red Hat, Inc

Abstract

This document provides information about using APIs exposed by the Red Hat Customer Portal in order to query and update customer cases.

1. Introduction

It is now possible to integrate with the Customer Portal at http://access.redhat.com using an XML-based REST API [1]. This document outlines common use cases including examples in common clients and frameworks. The official API documentation can be found on the Customer Portal at https://access.redhat.com/site/documentation/Red_Hat_Customer_Portal/ and includes both XML Schema and RESTful resource information.