Chapter 1. Infrastructure Providers
A provider is a server with software to manage multiple virtual machines that reside on multiple hosts. → displays the providers in your environment.
The web interface uses virtual thumbnails to represent providers. Each thumbnail contains four quadrants by default, which display basic information about each provider.

- Number of hosts
- Management system software
- Currently unused
- Authentication status
| Icon | Description |
|---|---|
|
| Validated: Valid authentication credentials have been added. |
|
| Invalid: Authentication credentials are invalid. |
|
| Unknown: Authentication status is unknown or no credentials have been entered. |
1.1. Discovering Providers
Add providers to the CloudForms Management Engine environment by discovering them based on their IP addresses. This procedure demonstrates discovering Red Hat Enterprise Virtualization Manager providers. Providers must be running in order for the appliance to discover them.
- Navigate to → .
-
Click
(Configuration), then click
(Discover Infrastructure Providers).
Select the types of provider to discover.

- To authenticate to Red Hat Enterprise Virtualization hosts see Authenticating Red Hat Enterprise Virtualization Hosts.
- To authenticate to VMware vCenter hosts see Authenticating VMware vCenter Hosts.
Enter a Subnet Range of IP addresses starting with a From Address and ending with a To Address. The cursor automatically advances as you complete each octet.

- Click Start.
1.2. Red Hat Enterprise Virtualization Manager Providers
To use a Red Hat Enterprise Virtualization Manager provider, add it to the appliance and authenticate its hosts.
1.2.1. Adding a Red Hat Enterprise Virtualization Manager Provider
After initial installation and creation of a CloudForms Management Engine environment, add a Red Hat Enterprise Virtualization Manager provider to the appliance.
- Navigate to → .
-
Click
(Configuration), then click
(Add a New Infrastructure Provider).
- Enter the Name of the provider to add. The Name is how the device is labeled in the console.
- Select Red Hat Enterprise Virtualization Manager from the Type list.
Enter the Host Name or IP address(IPv4 or IPv6) of the provider.
ImportantThe Host Name must use a unique fully qualified domain name.
- Enter the API Port if your provider uses a non-standard port for access.
- Select the appropriate Zone for the provider. By default, the zone is set to default.
In the Credentials area, under Default, provide the login credentials required for the Red Hat Enterprise Virtualization Manager administrative user:
-
Enter the user name,
admin@internal, in the Username field. - Enter the password in the Password field.
- Confirm the password in the Confirm Password field.
- Click Validate to confirm CloudForms Management Engine can connect to the Red Hat Enterprise Virtualization Manager.
-
Enter the user name,
Under C & U Database tab, provide the login credentials for the CloudForms user of the Red Hat Enterprise Virtualization Data Warehouse database:
NoteFor the metrics collection to work properly, configure the CloudForms Management Engine to allow for all three Capacity & Utilization server roles which are available under → → → . For more information on capacity and utilization collection, see Assigning the Capacity and Utilization Server Roles in the Deployment Planning Guide.
To obtain historical Capacity and Utilization (C & U) data for Red Hat Enterprise Virtualization Manager, you must create a CloudForms Management Engine user in the already-configured Red Hat Enterprise Virtualization Data Warehouse database. To create the user, see Data Collection for Red Hat Enterprise Virtualization 3.3 and 3.4 in the Deployment Planning Guide.
For information on setting up the Data Warehouse service on the Manager, see the Red Hat Enterprise Virtualization Installation Guide.
- Enter the database user name in the Username field.
- Enter the user password in the Password field.
- Confirm the user password in the Confirm Password field.
- Click Validate to confirm CloudForms Management Engine can connect to the database.
- Click Save.
1.2.2. Authenticating Red Hat Enterprise Virtualization Hosts
After adding a Red Hat Enterprise Virtualization infrastructure provider, you must authenticate its hosts to enable full functionality.
- Navigate to → .
- Click on a provider to display its summary screen.
- On the summary screen, click Hosts in the Relationships information box to display the hosts on that provider.
- Select the hosts to authenticate. You can select all hosts using the Check All option.
-
Click
(Configuration).
-
Click
(Edit this item).
In the Credentials area, enter credentials for the following, as required:
- Default: This field is mandatory. Users should have privileged access such as, root or administrator.
- Remote Login: Credentials for this field are required if SSH login is disabled for the Default account.
- Web Services: This tab is used for access to Web Services in Red Hat Enterprise Virtuaization Manager.
- IPMI: This tab is used for access to IPMI.
- Click Validate.
If editing multiple hosts:
- Select a host from the Select Host to validate against list.
- If required, enter credentials for Remote Login, Web Services, and IPMI in their respective tabs; click Validate.
- Select another host to validate each of these credentials against.
- Click Add.
1.3. OpenStack Infrastructure Providers
Enable an OpenStack Infrastructure provider by adding it to the appliance.
1.3.1. Adding an OpenStack Infrastructure Provider
After initial installation and creation of a CloudForms Management Engine environment, add an OpenStack Infrastructure provider to the appliance. CloudForms Management Engine supports operating with the OpenStack admin tenant. When creating an OpenStack Infrastructure provider in CloudForms Management Engine, select the OpenStack Infrastructure provider’s admin user because it is the default administrator of the OpenStack admin tenant. When using the admin credentials, a user in CloudForms Management Engine provisions into the admin tenant, and sees images, networks, and instances that are associated with the admin tenant.
- Navigate to → .
-
Click
(Configuration), then click
(Add a New Infrastructure Provider).
- Enter the Name of the provider to add. The Name is how the device is labeled in the console.
- Select OpenStack Platform Director from the Type list.
Enter the Host Name or IP address(IPv4 or IPv6) of the provider.
ImportantThe Host Name must use a unique fully qualified domain name.
Select the API Version of your Keystone service from the list. The default is
Keystone v2.ImportantIf the Keystone service is configured to use SSL, you must enter the SSL port for Keystone.
- Select the appropriate Zone for the provider. By default, the zone is set to default.
In the Credentials area, under Default, provide the login credentials required for the OpenStack Infrastructure administrative user:
- Enter the user name in the Username field.
- Enter the password in the Password field.
- Confirm the user password in the Confirm Password field.
- Click Validate to confirm that the CloudForms Management Engine can connect to the OpenStack Infrastructure instance using the user name and password.
Under AMQP, provide the login credentials required for the Advanced Message Queuing Protocol messaging service:
- Enter the administrative user name in the Username field.
- Enter the user password in the Password field.
- Confirm the user password in the Confirm Password field.
- Click Validate to confirm CFME can connect to the messaging service.
Under RSA key pair, provide the user name and private key required to connect via SSH to all hosts in the provider:
- Enter the administrative user name in the Username field.
- Enter the private key from the machine on which OpenStack was deployed in the Private Key field.
- Click Add.
CloudForms Management Engine requires that the adminURL endpoint for all OpenStack services be on a non-private network. Accordingly, assign the adminURL endpoint an IP address of something other than 192.168.x.x. The adminURL endpoint must be accessible to the CFME Appliance that is responsible for collecting inventory and gathering metrics from the OpenStack environment.
1.3.1.1. Configuring Red Hat CloudForms to Receive Events
To allow Red Hat CloudForms to receive events from a Red Hat OpenStack Platform environment, you must configure the notification_driver option for the Compute service and Orchestration service in that environment.
Edit /etc/heat/heat.conf, and specify the following options:
notification_driver=glance.openstack.common.notifier.rpc_notifier notification_topics=notifications
Edit /etc/nova/nova.conf, and specify the following options:
notification_driver=messaging notification_topics=notifications
Restart the Compute service and Orchestration services:
# systemctl restart openstack-heat-api.service \ openstack-heat-api-cfn.service \ openstack-heat-engine.service \ openstack-heat-api-cloudwatch.service # systemctl restart openstack-nova-compute.service
1.3.1.2. Configuring the Telemetry Service to Store Events
By default, the Telemetry service does not store events emitted by other services in a Red Hat OpenStack Platform environment. The following procedure outlines how to enable the Telemetry service to store such events so that they are exposed to Red Hat CloudForms when a Red Hat OpenStack Platform environment is added as an infrastructure provider.
- On the director node, edit undercloud.conf, and set store_events to true.
Create an environment file called ceilometer.yaml, and add the following contents:
parameter_defaults: CeilometerStoreEvents: true
Add the environment file to the overcloud deploy command:
# openstack overcloud deploy --templates -e ~/ceilometer.yaml
1.4. VMware vCenter Providers
To use a VMWare vCenter provider, add it to the appliance and authenticate its hosts.
1.4.1. Adding a VMware vCenter Provider
After initial installation and creation of a CloudForms Management Engine environment, add a VMware vCenter provider to the appliance.
- Navigate to → .
-
Click
(Configuration), then click
(Add a New Infrastructure Provider).
- Enter the Name of the provider to add. The Name is how the device is labeled in the console.
- Select VMware vCenter from the Type list.
Enter the Host Name or IP address(IPv4 or IPv6) of the provider.
ImportantThe Host Name must use a unique fully qualified domain name.
- Select the appropriate Zone for the provider. By default, the zone is set to default.
In the Credentials area, under Default, provide the login credentials required for the VMware vCenter administrative user:
- Enter the user name in the Username field.
- Enter the password in the Password field.
- Confirm the password in the Confirm Password field.
- Click Validate to confirm CloudForms Management Engine can connect to the VMware vCenter.
- Click Add.
1.4.2. Authenticating VMware vCenter Hosts
The procedure below describes how to authenticate the VMware vCenter hosts.
- Navigate to → .
- Click on a provider to display its summary screen.
- On the summary screen, click Hosts in the Relationships information box to display the hosts on that provider.
- Select the hosts to authenticate. You can select all hosts using the Check All option.
-
Click
(Configuration)
-
Click
(Edit Selected items).
In the Credentials area, under Default, provide the VMware ESXi login credentials:
- Enter the user name in the Username field.
- Enter the password in the Password field.
- Confirm the password in the Confirm Password field.
- Click Validate to confirm CFME can connect to the VMware vCenter host.
- If editing multiple hosts, select a host from the Select Host to validate against list; provide the VMware ESXi login credentials and click Validate.
- Click Save.
1.4.2.1. Using a Non-Administrator Account for Host Credentials
After adding a VMware vCenter infrastructure provider, you must authenticate its hosts to enable full functionality. You can use administrator credentials, or create another user assigned to a role (See the VMware documentation for instructions on how to create a role) created for Red Hat CloudForms Management Engine. The following privileges should be enabled for the non-administrator user:
From the Global group, check:
- Cancel task
- Diagnostics
- Log Event
- Set custom attribute
- Settings
The entire set of privileges for the following groups should be checked:
- Alarms
- Datastores
- dvPort Group
- Host
- Network
- Resource
- Scheduled Task
- Tasks
- Virtual Machine
- vSphere Distributed Switch
Additionally, you must assign the new role to the following objects:
- Datacenter: At the Datacenter the CloudForms Management Engine (CFME) (formerly EVM) user/group must have at least the read-only role at the Datacenter level (Not Propagated) to be able to see the datacenter. Without this access, relationships cannot be made. Specifically, the datastores will not show up.
- Cluster: Each Cluster that the CloudForms Management Engine needs access to must have the new role assigned and propagated.
- Folders: Each Folder that CloudForms Management Engine needs access to must have the new role assigned and propagated.
- Datastores: Each Datastore that CloudForms Management Engine needs access to must have the new role assigned and propagated.
- Networking: Each vLAN or Port Group that CloudForms Management Engine needs access to must have the new role assigned and propagated.
1.5. Microsoft SCVMM Providers
To use a Microsoft System Center Virtual Machine Manager provider, add it to the appliance and set up the SCVMM server for authentication.
1.5.1. Authenticating to Microsoft SCVMM
Before you can add a Microsoft SCVMM provide to your Red Hat CloudForms environment, you must enable WinRM to listen for HTTP traffic on Microsoft SCVMM servers. You must also set the appropriate execution policy on the Microsoft SCVMM server to allow PowerShell scripts from the appliance to run remotely.
- Log in to the Microsoft SCVMM server.
Enable WinRM for configuration.
winrm quickconfig
Set the following options:
winrm set winrm/config/client/auth @{Basic="true"} winrm set winrm/config/service/auth @{Basic="true"} winrm set winrm/config/service @{AllowUnencrypted="true"}For Windows 2012 R2 with PowerShell 4.0, use the following syntax to set these options:
winrm set winrm/config/client/auth '@{Basic="true"}' winrm set winrm/config/service/auth '@{Basic="true"}' winrm set winrm/config/service '@{AllowUnencrypted="true"}'Enable remote script execution on the SCVMM server using the Set-ExecutionPolicy cmdlet.
Set-ExecutionPolicy RemoteSigned
For more information on SCVMM remote script execution policies, see Using the Set-ExecutionPolicy Cmdlet.
If PowerShell returns an error, search for log_dos_error_results in the evm.log and scvmm.log files for information.
1.5.2. Adding a Microsoft System Center Virtual Machine Manager Provider
After initial installation and creation of a CloudForms Management Engine environment, add a Microsoft System Center Virtual Machine Manager provider to the appliance.
- Navigate to → .
-
Click
(Configuration), then click
(Add a New Infrastructure Provider).
- Enter the Name of the provider to add. The Name is how the device is labeled in the console.
- Select Microsoft System Center VMM from the Type list.
Enter the Host Name or IP address(IPv4 or IPv6) of the provider.
ImportantThe Host Name must use a unique fully qualified domain name.
Select Kerberos or Basic (SSL) from the Security Protocol list.
For Kerberos:
- Enter the user name and realm in the Username field.
- Enter the password in the Password field.
- Enter the password again in the Confirm Password field.
For Basic (SSL):
- Enter the user name in the Username field.
- Enter the pasword in the Password field.
- Enter the password again in the Confirm Password field.
- Click Validate to confirm that Red Hat CloudForms can connect to the Microsoft System Center Virtual Machine Manager.
- Click Add.
1.6. Refreshing Providers
Refresh a provider to find other resources related to it. Use Refresh after initial discovery to get the latest data about the provider and the virtual machines it can access. Ensure the provider has credentials to do this. If the providers were added using Discovery, add credentials using
(Edit Selected Infrastructure Provider).
- Navigate to → .
- Select the providers to refresh.
-
Click
(Configuration), and then
(Refresh Relationships and Power States).
- Click OK.
1.7. Tagging Multiple Providers
Apply tags to all providers to categorize them together at the same time. Before assigning tags, create them using instructions in the General Configuration guide.
- Navigate to → .
- Check the providers to tag.
-
Click
(Policy), and then
(Edit Tags).
In the Tag Assignment area, select a customer tag to assign from the first list, then select a value to assign from the second list.

- Select more tags as required; click (Save).
1.8. Viewing a Provider
From a list of providers, you can review a specific provider by clicking on it. This displays various options to access provider information.
Figure 1.1. Provider Management Screen

- Provider Taskbar: Choose between Configuration, Policy and Monitoring options for the selected provider.
- Provider Summary: Displays provider summary such as Properties, Relationships, and Smart Management.
- Provider Summary PDF: Generates provider summary in PDF format.
- Provider Accordion: Displays details about Properties and Relationships for the selected provider.
1.9. Removing a Provider
If a provider has been decommissioned or requires some troubleshooting, it might require deletion from the VMDB.
Deleting a provider removes the account information from CloudForms Management Engine console. You will no longer be able to view any associated history including chargeback reports generated for the deleted provider. Additionally, if CloudForms Management Engine is the database of record, deleting providers would become a major problem for the other systems relying on it for accurate and consistent billing information. Review all the dependencies carefully before deleting a provider.
- Navigate to → .
- Select the check box for the provider to delete.
-
Click
(Configuration), then
(Remove Infrastructure Providers from the VMDB).
- Click (OK).
1.10. Viewing the Provider Timeline
View the timeline of events for the virtual machines registered to a provider.
- Navigate to → .
- Click a provider.
-
Click
(Monitoring), and then
(Timelines)from the taskbar, or from the provider accordion, click → .
From Options, customize the period of time to display and the types of events to see.

- Use Show to select regular Management Events or Policy Events.
- Use the Interval dropdown to select hourly or daily data points.
- Use Date to type the date for the timeline to display.
- If you select to view a daily timeline, use Show to set how many days back to go. The maximum history is 31 days.
- The three Event Groups lists allow you to select different groups of events to display. Each has its own color.
- From the Level list, select a Summary event, or a Detail list of events. For example, the detail level of a Power On event might include the power on request, the starting event, and the actual Power On event. If you select Summary, only the Power On event displays in the timeline.
1.11. Viewing Hosts and Clusters
Access a tree view of the hosts and clusters for a provider from the Provider Summary.
- Navigate to → .
- Click the provider to view the hosts and clusters.
- Click on the Relationships accordion, then click Hosts & Clusters.

1.12. Viewing Virtual Machines and Templates
Access a tree view of the virtual machines and templates for a provider from the Provider Summary.
- Navigate to → .
- Click the provider to view the virtual machines and templates.
- From accordion menu, click Relationships, then click VMs & Templates.




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