Chapter 9. Unsubscribing developers from a service

As an admin, you can unsubscribe developers from a service. You may need to do this for one specific developer, or for multiple developers, in the event of a service deprecation.

9.1. Unsubscribing a single developer from services

Unsubscribe a single developer from a service they are subscribed to through the admin portal:

  1. In the Admin Portal, navigate to Audience > Accounts > Listing > [select an account] > Service Subscriptions.
  2. Select Unsubscribe for the service that you want to remove the developer from.

9.2. Unsubscribing multiple developers from services

Perform a bulk action to unsubscribe multiple developers from a deprecated or deleted service:

Note

This method only applies to services that have been deleted or suspended. You cannot perform a bulk unsubscription action on active services.

  1. In the Admin Portal, navigate to: Audience > Accounts > Subscriptions.
  2. Do bulk state change.
  3. Using the service dropdown menu, identify the service from which you want to unsubscribe developers.
  4. Using the checkboxes on the left, select the developers you want to unsubscribe.
  5. Select Change State > Suspend to suspend the selected developer subscriptions.

Remember that service plans need to be enabled.