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4.3. Getting Further Help
If none of the above information resolves your issue you can contact the Global Support Services staff for assistance.
You can find the appropriate contact details at https://access.redhat.com/support/.
Please gather the following information prior to your call.
- JBoss EAP
boot.log. - Apache HTTP Server's
httpd.confand thehttpd-mpm.conffile (if it exists). - mod_jk's
workers.properties. - mod_jk's
mod_jk.conf. <JBOSS_HOME>/server/<PROFILE>/deploy/JBOSSWEB/server.xml<JBOSS_HOME>/server/<PROFILE>/deploy/JBOSSWEB/META-INF/jboss-service.xml- The output of running
httpd -Von Apache HTTP Server (httpd -V > httpd.out, for example).Note the capital "V". A lowercase "v" will not produced the desired output. - Version of Apache HTTP Server or the JBoss Enterprise Web Server.
/etc/sysconfig/httpd
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