2.2. About the JBoss Web Framework Kit Tiers

The frameworks composing JBoss Web Framework Kit are categorized in four distinct tiers. A description of each tier and the associated Red Hat support is detailed here.
Tier 1 - Included Components
These are components that are based wholly or partly on open source technologies that support broad collaboration and where Red Hat maintains a leadership role; as such Red Hat is able to support these components and provide upgrades and fixes under our standard support terms and conditions.
Tier 2 - Tested Frameworks
These are third party frameworks where Red Hat does not have sufficient influence and does not provide upgrades and fixes under our standard support terms and conditions. Commercially reasonable support is provided by Red Hat Global Support Services for these frameworks.
Tier 3 - Frameworks in Tested Examples
These are third party frameworks where Red Hat does not have sufficient influence and does not provide upgrades and fixes under our standard support terms and conditions. Red Hat supports the examples these frameworks are used in and the generic use cases that these examples intend to demonstrate.
Tier 4 - Confirmed Frameworks
These are third party frameworks that do not receive any support from Red Hat, but Red Hat verifies that the frameworks run successfully on Red Hat JBoss Enterprise Application Platform. Frameworks and versions not listed here have not been explicitly tested and certified, and thus may be subject to support limitations.
For a list of JBoss Web Framework Kit frameworks by tier, see https://access.redhat.com/site/articles/112543 on the Red Hat Customer Portal.