Chapter 14. Accounts
14.1. Register New Accounts
Unregistered users visiting a portal in public mode are limited in the content they can see.
Users who need access to deeper content or who need to perform actions within the portal must register themselves and then contact the portal administrator to have appropriate access permissions granted to their account.
Procedure 14.1. Registering a New User Account
- Click on the Navigation bar to open the Register New Account page.Complete the form with the required information:
- User Name
- The name used to log in. This user name must be between 3 and 30 characters long, start with a lowercase letter and end with a lowercase letter or digit. Only lowercase letters, numbers, periods, and underscore characters are allowed in a user name. Click the magnifying glass icon beside the user name to verify whether the user name is available.
- Password
- The password must be between 6 and 30 characters and can contain spaces.
- Confirm Password
- Re-type the password above. The Password and Confirm Password fields must be the same.
- First Name
- The user's first name. This name must be between 1 and 45 characters long.
- Last Name
- The user's last name. This name must also be between 1 and 45 characters long.
- Display Name
- The user's name displayed in portal screens when the user is logged in. The field is optional and if no value is entered, a value in the [First Name] [Last Name] format is used automatically.
- Email Address
- The user's email address. This must be in the appropriate format. For example,
username@company.com.
- Enter the text displayed at
Text Validationinto the empty field below it.Note
This field can be disabled by an administrator. See Section 14.2, “Captcha Behavior” for more information. - Click to register a new account or to remove entered values. The following field validation checks will prevent you from creating an account:
- The chosen user name already exists or is invalid.
- The user name contains less than 3 characters or more than 30 characters.
- The password contains less than 6 characters or more than 30 characters.
- The Password and Confirm Password fields do not contain identical values.
- The Email Address format is invalid.
- The text verification text entered does not match the sample.
- Fields marked as "required" are left unpopulated.
After adding a new account, contact the administrator to set appropriate permissions on your account.
Note
Be sure you enter the chosen email address carefully. This email address is used for user name or password recovery.
14.2. Captcha Behavior
You can set whether Captcha is used to verify whether an account creation event has been initiated by an actual person. The Captcha behavior is enabled by default in the Register Account portlet.
Task: Disable "Register New Account" Captcha Behavior
Complete this task to control how Captcha behaves when a user registers an account.
- Click ++.
- Click the icon in the Action column for the portal::classic::register Page ID.
- Click on the Register Account portlet, and then click the Edit Portal icon (pencil icon) to open portlet properties.
Note
Click the button in the Page Editor control to switch between WYSIWYG and Object mode. - Click the Edit Mode tab (if not already selected), and clear the Use captcha box to disable Captcha verification for new users.
- Click , and then click to commit the changes.
- In the Page Editor control, click to refresh the portlet.
- The Register New Account portlet will no longer display the Captcha field.
14.3. Sign In and Sign Out
To enter the portal in private mode, use the previously registered account.
To sign in to a portal, complete the Sign in form. The form contains the following fields and elements:
- User name
- The registered user name.
- Password
- The registered password.
- Remember My Login
- Click this box to authenticate automatically each time.
- Forgot your User Name/Password?
- Initiates the process to retrieve a forgotten user name or password.
- Sign in
- Sign into the portal with a user name and password.
- Discard
- Close the Sign In form without logging in.
14.4. Sign In
- Open the portal by entering the URL into the browser address bar. For example,
http://localhost:8080/portal. - Click the link at the top right of the page if you are current in the Classic portal. The Sign In form appears.
- Type a valid user name and password into the correct fields.
- Select the Remember My Login check box to automatically return to the portal without signing in again.
- Click the button to submit the form or to escape.
If the user name does not exist or the user name and/or password is invalid you will be redirected to the Sign In form. Enter a correct user name and password.
After signing in, you will be redirected to the homepage and welcomed with your full name in the top right corner of the page.
See Also:
14.5. Sign Out
This feature ends the authenticated session and returns the user to the anonymous portal.
- In the upper left corner of the screen, hover your cursor over the Red Hat logo. A drop down menu will appear.
- Click Sign out.
14.6. Remember User Account
Users who return to the portal regularly can authenticate automatically to avoid performing an explicit authentication each time they access the portal.

- Input your registered user name and password.
- Select the Remember My Login check box when logging into the portal at the first time.
- Click the Sign in button to sign in the portal.
Do not sign out when you leave the portal and you will be automatically authenticated upon your next visit.
14.7. Change Account Settings
To change your account information, click on the account name in the top navigation bar:

The Account Profiles form will appear:

To change your Account Profile information:
- Select the Account Profiles tab.
- Your User Name cannot be changed. You can change your: First Name , Last Name, Display Name and Email.
- Once the desired changes have been made, click the Save button to submit them.
To change your Password :
- Select the Change Password tab, it will display the following form.
- Input your current password to identify that you are the owner of this account.
- Input your new password, it must have at least 6 characters
- Reenter your password in the Confirm New Password field.
- Click the Save button to accept changes.
14.8. Account and Password Retrieval
You can recover your user name or password if you forget them by following these steps:
- Click the link 'Forgot your User Name/Password?'
- The next screen offers two options:
- Forgot my password.
- Forgot my username.
Select the appropriate option and click . - You will be prompted to provide identification information depending on which option you selected:
- If you selected the Forgot my password option you will be prompted for your user name.
- If you selected Forgot my username you will be prompted for your email address.
After you submit the form an email will be sent to your email address to assist you.
If you forgot your password you will be sent a link to a password reset facility. Your original password will not be valid after this email is sent.
Important
If you receive an error message such as "Can't send email", verify your email settings in the
configuration.properties file.
See Email Service Configuration in the Installation Guide for more information about configuring the email service.