C.5. Using Red Hat Support Plugin
The Red Hat Access Plugin allows you to use Red Hat access services from the Red Hat Enterprise Virtualization Administration Portal. You must log in using your Red Hat login credentials. The Red Hat Access Plugin detects when you are not logged in; if you are not logged in, a login window opens.
Note
Red Hat Enterprise Virtualization Administration Portal credentials are not the same as a user's Red Hat login.
After logging in, you will be able to access the Red Hat Customer Portal. Red Hat Support Plugin is available in the details pane as well as in several context menus in the Red Hat Enterprise Virtualization Administration Portal. Search the Red Hat Access database using the
Red Hat Search: field. Search results display in the left-hand navigation list in the details pane.
Right click on context menus in the Red Hat Enterprise Virtualization Administrator Portal to access the Red Hat Support Plugin.
Open a new support case or modify an existing case by selecting the
Open New Support Case or Modify Existing Case radio buttons.
Select the
Red Hat Documentation tab to open the documentation relevant to the part of the Administration Portal currently on the screen.
