10.4.4. Service Level Reports

Service level reports can be used to track system performance and availability against service level benchmarks. Service level agreement (SLA) thresholds are defined as report parameters. The following service level reports are available.

10.4.4.1. Cluster Host Uptime

The Cluster Host Uptime report shows the weighted average uptime of hosts within a cluster for a given period of time. This report also provides a table listing the total planned (maintenance) and unplanned down time for each host. The following parameters must be provided to run this report:

Table 10.9. Cluster Host Uptime Parameters

Parameter Description
Data Center The list of options for the Cluster parameter includes only clusters in the selected data center. The options list shows only data centers that contain clusters.
Cluster The report includes only hosts in the selected cluster. The options list shows only clusters in the selected data center. If All is selected, the report includes all hosts in the selected data center.
Host Type The report includes only hosts of the selected type. The options list shows only host types present in the selected data center and cluster. If All is selected, the report includes all host types.
Period Range The report is for the period range selected. Monthly reports cover a single month. Quarterly reports cover a three-month quarter, beginning on the month specified in the Dates parameter.
Dates The report covers the selected period range, beginning on this date. For a Monthly period range, the selected month is used. For a Quarterly period range, the quarter is determined as beginning on the selected month.