5.4. Users Troubleshooting

When troubleshooting problems related to users, the first thing to recall is that users must be correctly added to and authenticated at the Directory Services level, not on the Red Hat Enterprise Virtualization platform. Problems with permissions can occur when adequate levels of permissions to all required objects have not been assigned. Users, particularly those with administrator roles require to be notified when events or triggers occur.

Important — Actions can impact multiple objects

Some actions are performed on more than one object. For example, copying a template to another storage domain will impact both the template and the destination storage domain. The user performing an action must have appropriate permissions for all objects the action impacts.

5.4.1. Managing Event Notifiers

This section describes how to set up and manage event notifications for users. Events are displayed on the Events tab, however, users can be notified by email about selected events. For example, a system administrator might like to know when there is a problem with storage, or a team lead may want to be modified if virtual machines shut down.

To set up event notifications:

  1. Click the Users tab. The list of authorized users for Red Hat Enterprise Virtualization platform displays.
  2. Select the user who requires notification, or perform a search if the user is not visible on the results list.
    Click the Event Notifier tab. The Event Notifier tab displays a list of events for which the user will be notified, if any.
  3. Click the Manage Events button. The Add Event Notification dialog box displays a list of events, for Hosts, Storage, Virtual Machines and General Management events. You can select all, or pick individual events from the list. Click the Expand All button to see complete lists of events.
    The Add Events Dialog Box

    Figure 5.5. The Add Events Dialog Box


  4. Click OK. The selected events display on the Event Notifier tab for the user.

To cancel event notification:

  1. In the Users tab, select the user or the user group.
  2. Select the Event Notifier tab. The details pane displays the events for which the user will receive notifications.
  3. Click the Manage Events button. The Add Event Notification dialog box displays a list of events, for Hosts, Storage, Virtual Machines and General Management events. To remove an event notification, deselect events from the list. Click the Expand All button to see the complete lists of events.
  4. Click OK. The deselected events are removed from the display on the Event Notifier tab for the user.