Content View Import Failing

Latest response

Hello,

I am importing the base content into my disconnected Satellite instance and am getting an error when importing. The error is "authentication credentials were not provided".

I have my hammer credentials set and I am running the import as root. I have other Satellite instances in disconnected environments that do not have this issue. Any suggestions?

---- Update ----
It looks like the disconnected Satellite server is attempting to connect to the CDN. I have subscription connection set to disabled. Has anyone run into this?

JR
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Responses

Guoming Yu's picture Community Member 60 points
14 November 2023 3:54 PM

Welcome to the club. Content - Subscriptions - Manage Manifest set to Export Sync or Custom CDN

JR Community Member 42 points
14 November 2023 4:41 PM

Appreciate the reply. I do currently have it set to Export Sync, still having issues. I suppose I could try custom but am unsure of what URL to configure.

Guoming Yu's picture Community Member 60 points
14 November 2023 5:27 PM

Custom CDN is required only if you do repo syncable format import.
Btw, "authentication credentials were not provided" error is cause missing credential in your foreman.yml, check following file. ~/.hammer/cli.modules.d/foreman.yml

JR Community Member 42 points
14 November 2023 5:34 PM

Yeah that is what I first thought of when I saw this issue. That file exists and has the correct credentials set in it.

Guoming Yu's picture Community Member 60 points
14 November 2023 6:27 PM

Hmn.. I'd suggest running "satellite-installer" to make sure everything is intact first.

JR Community Member 42 points
20 November 2023 3:05 PM

I have also tried that. To my knowledge, I have tried just about all of the basic steps you might think are indicative of the issue. But nothing has worked. Do you think it could be a problem with processes or applications running on the OS? This satellite instance is configured the same as all of my other offline servers, so I am wondering if the problem lies elsewhere.

Guoming Yu's picture Community Member 60 points
27 November 2023 5:45 PM

Odd, try supplying the username and password in your hammer command line, and validate the credential with WebUI. If still have problem, I'd submit a ticket to RH support.