tasks are not displaying in task inbox or task menu

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What problem/issue/behavior are you having trouble with? What do you expect to see?
after starting process instance, user task is created (it shows in the process instance and task report as well) but it does not appear in Tasks or Tasks Inbox.

for reference i used this project from tutorial which worked fine on provided machine for training :
https://github.com/jbossdemocentral/rhpam7-mortgage-demo-repo

jboss eap - version 7.3
redhat pam - 7.10

this issue is appearing for all users (tried for admin as well as normal user) there are no logs generated on jboss to troubleshoot

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