Cannot retrieve Satellite info from redhat.satellite.organization_info collection

Latest response

Hi Teams,

I get an error when I try to get information about Satellite from my AWX system.
My playbook use the redhat.satellite collection and it is loaded correctly.
By example, an redhat.satellite.organization_info received following errors:

  Failed to connect to Foreman server: DocLoadingError: Could not load data from https://<satellite.server> : HTTPSConnectionPool(host='<satellite.server>', port=443): Max retries exceeded with url: /apidoc/v2.json (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fc1d9822e48>: Failed to establish a new connection: [Errno 110] Connection timed out',))

Has anyone ever encountered this problem? or someone has any idea?

Thanks in advance and best regards,

Responses

Hi Jerome Meyer,

Please examine this external discussion to see if it helps where this seems to be addressed.

NOTE: Did this work previously and then it failed? Or is this a very new issue? I ask, in case you need to renew a server certificate - in case you acquired and were using a third-party server certificate.

Also please see this other external discussion that seems potentially similar to what you are facing.

Regards,
RJ