I'm not able to use the subscription manager to register my device

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I have a red hat account for nearly a year now and whenever I try to register on this new device I keep getting this error:

HTTP error (404 - Not Found): Unit with ID "11c02b8b-85bd-4db2-8635-36e1073448ea" could not be found.

Does anyone know how to resolve this issue?

I am currently using RHEL 7.9


Hi Elliot,

Go to https://access.redhat.com/management and enable "Simple Content Access for Red Hat Subscription Management".
Then try to register the system on your new device again ... Please also make sure that you have enough entitlements left. :)


Hi Christian,

I have gone onto the web page and it states that a subscription is required, I will contact my IT admin as I though my subscription was still active or valid, thank you for pointing me in the right direction.

You're welcome, Elliot ! :)