Task was marked as running in Tower but marked as failed

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Hi Team,

We have noticed on past few days Ansible tower was giving error like "Task was marked as running in Tower but was not present in the job queue, so it has bee marked as failed" or "No error handling paths found, marking workflow as failed" explanation in the playbook job and its impacting to our customer for run their jobs in AT.

I have attached the screenshot for your reference and let us know if you need any other artifacts regards this issue

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Tower version is 3.7.4 Ansible version is 2.9.15 OCP Cluster information: openshift v3.11.141