Account TAM

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I need to establish communications with our account's TAM?
Account is X

  1. We are having customers that are trying to reach out for issues, questions on their access.

Examples:
Repo Sync
epel repositories

  1. Our account is under X name/profile. X set up the account when he was the X. X has moved on. We now manage the account within our organizations Logistics Department. Is there a way to remove him and replace with another person?

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