Account TAM

Latest response

I need to establish communications with our account's TAM?
Account is X

  1. We are having customers that are trying to reach out for issues, questions on their access.

Examples:
Repo Sync
epel repositories

  1. Our account is under X name/profile. X set up the account when he was the X. X has moved on. We now manage the account within our organizations Logistics Department. Is there a way to remove him and replace with another person?

Responses

Hi ! :)

Please remove your personal details as soon as possible to protect your privacy ! This is a publicly accessible space.
Please contact the Red Hat Customer Service team or your Red Hat sales representative to address your concerns.

Regards,
Christian

Hi Tim - I have removed your personal information to protect your privacy. As Christian mentioned, please reach out to our Customer Service team and they would be happy to assist!

Thank you, Tess ! :)