Select Your Language

Infrastructure and Management

Cloud Computing

Storage

Runtimes

Integration and Automation

  • Comments
  • Insights connect error: invalid account

    Posted on

    I'm trying to spin up an el8 instance in virtualbox and it is constantly failing when contacting Insights

    I'm installing from boot CD, everything else is going via CDN, it has downloaded 500+ RPMs at this point, so I guess my network is working OK.

    14:07:48,338 INF installation: Task started: Connect the target system to Red Hat Insights (17/44)
    14:07:59,389 INF threading: Thread Failed: AnaInstallThread (140233147250432)
    14:07:59,389 DBG exception: running handleException
    14:07:59,402 CRT exception: Traceback (most recent call last):

    File "/usr/lib64/python3.6/site-packages/pyanaconda/threading.py", line 280, in run
    threading.Thread.run(self)

    File "/usr/lib64/python3.6/threading.py", line 864, in run
    self._target(*self._args, **self._kwargs)

    File "/usr/lib64/python3.6/site-packages/pyanaconda/installation.py", line 394, in run_installation
    queue.start()

    File "/usr/lib64/python3.6/site-packages/pyanaconda/installation_tasks.py", line 311, in start
    item.start()

    File "/usr/lib64/python3.6/site-packages/pyanaconda/installation_tasks.py", line 311, in start
    item.start()

    File "/usr/lib64/python3.6/site-packages/pyanaconda/installation_tasks.py", line 311, in start
    item.start()

    File "/usr/lib64/python3.6/site-packages/pyanaconda/installation_tasks.py", line 490, in start
    self.run_task()

    File "/usr/lib64/python3.6/site-packages/pyanaconda/installation_tasks.py", line 521, in run_task
    sync_run_task(self._task_proxy)

    File "/usr/lib64/python3.6/site-packages/pyanaconda/modules/common/task/init.py", line 46, in sync_run_task
    task_proxy.Finish()

    File "/usr/lib/python3.6/site-packages/dasbus/client/handler.py", line 447, in _call_method
    **kwargs,

    File "/usr/lib/python3.6/site-packages/dasbus/client/handler.py", line 477, in _get_method_reply
    return self._handle_method_error(error)

    File "/usr/lib/python3.6/site-packages/dasbus/client/handler.py", line 497, in _handle_method_error
    raise exception from None

    pyanaconda.modules.common.errors.installation.InsightsConnectError: Connecting to Red Hat Insights failed.

    interestingly enough, submitting a bug report also fails with a 404 on https://api.access.redhat.com/rs/cases, probably because its a self supported subscription, but not sure.

    by

    points

    Responses

    Red Hat LinkedIn YouTube Facebook X, formerly Twitter

    Quick Links

    Help

    Site Info

    Related Sites

    © 2025 Red Hat