Xrdp connection from Windows 10 to RHEL7.7 disconnecting with BLACK SREEN

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I installed Xrdp and tigerVNC on RHEL7.7 .

It has 4 users with names: admin, user1, user2,and user3.

All the users can able to connect to RHEL7 except USER2.

When "user2" tries to xrdp from Windows 10 (1903) it displays xrdp login screen and asks for login credentials.... then shows BLACK SCREEN and disconnects the xrdp session.

Connection with Xvnc and Xorg failing to connect remote access.

NOTE: admin, user1, and user3 can able to login normally using xrdp session. ( Xvnc and Xorg both working fine.)

I followd the below link to install:
https://www.itzgeek.com/how-tos/linux/centos-how-tos/install-xrdp-on-centos-7-rhel-7.html

Please guide me where to check to fix the issue.

sk

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