Comments 9 Posted In Other Is there some way to contribute to knowledge base? Latest response 2018-01-05T01:05:09+00:00 Hi, I could contribute to knowledge base about various solutions using my linux experience from past years. But, do you need to be RH employe to actually submit a solution in knowledge base? LG Started 2017-12-24T02:33:15+00:00 by Lizzard GameMaster Newbie 15 points Log in to join the conversation Responses Sort By Oldest Sort By Newest Active Contributor 167 points 25 December 2017 1:15 AM Dusan Baljevic I do not know if there is an official way to do it (Red Hat can respond), but I do help in indirect manner. Whenever I find a solution that does not seem to be known, I update Red Hat Cases with information that might help somebody else. Or, you could publish your summaries in Community Discussions. That is as good as anything else. Regards, Dusan Baljevic Red Hat Guru 6572 points 26 December 2017 10:51 PM Jamie Bainbridge Yes, you do need to be an employee to edit the knowledgebase. We have a process and content standard which is followed to get information on there, following the industry practice called knowledge-centered support. Unfortunately, there's no way for a customer to contribute directly, except to open a support case and have it solved. I've also been disappointed in the past to learn that writing ones' own experiences as knowledgebase solutions is technically not the correct process. PS Guru 6482 points 2 January 2018 12:12 AM PixelDrift.NET Support Community Leader I also notice that the comments have been removed from knowledge base articles so there is now no way to provide feedback to Red Hat about the articles? -edit- Apparently there are comments still. Is this feature turned off for some knowledge base articles and not others? Red Hat Guru 6572 points 4 January 2018 10:44 PM Jamie Bainbridge I checked a few random ones and could see comments on all of them. Sometimes I have a problem where comments don't work on the first page load after login, but a hard refresh (Ctrl+F5) fixes it up. PS Guru 6482 points 4 January 2018 10:55 PM PixelDrift.NET Support Community Leader Cheers Jamie, Convinced something is definitely up. Wanted to comment here yesterday:https://access.redhat.com/security/vulnerabilities/speculativeexecution ..but comments weren't showing (assumed they had been turned off/disabled). When I checked back this morning there are 30+ comments. Similar bug to the posting immediately after login perhaps? Red Hat Guru 6572 points 4 January 2018 11:30 PM Jamie Bainbridge I'll reach out to the Customer Portal team to look into this. Red Hat 25349 points 4 January 2018 11:44 PM David Powles Administrator Thanks for the report, guys! We'll check it out. PS Guru 6482 points 5 January 2018 12:09 AM PixelDrift.NET Support Community Leader David, While we've got your attention, may want to take a look at this issue too:https://lwn.net/Articles/743034/ Red Hat Guru 6572 points 5 January 2018 1:05 AM Jamie Bainbridge One of those wasn't available to the public, but both are now. Close Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.