Hyper-V Host, RHEL VM - Unable to Register System

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We bought a Red Hat Enterprise Linux for Virtual Datacenters subscription and I'm attempting to update my first virtual machine, which is under a Hyper-V host. I've run through this doc (https://access.redhat.com/solutions/253273) but the system shows as unsubscribed.

[root@localhost ~]# subscription-manager list --available --all
+-------------------------------------------+
Available Subscriptions
+-------------------------------------------+
Subscription Name: Red Hat Enterprise Linux for Virtual Datacenters, Standard
Provides:
SKU: RH00002
Pool ID: 8a85f98148a8c1a00148b997a5957064
Available: 1
Suggested: 1
Service Level: Standard
Service Type: L1-L3
Multi-Entitlement: Yes
Ends: 09/26/2015
System Type: Physical

What am I doing wrong?

ME
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Responses

james.radtke@siriusxm.com's picture Guru 6863 points
28 September 2014 2:59 AM

Did you try -

# subscription-manager attach --pool=8a85f98148a8c1a00148b997a5957064

And if so, what was the result?

ME Community Member 30 points
28 September 2014 3:05 AM

[root@localhost ~]# subscription-manager attach --pool=8a85f98148a8c1a00148b997a5957064
Successfully attached a subscription for: Red Hat Enterprise Linux for Virtual Datacenters, Standard
[root@localhost ~]# yum update
Loaded plugins: product-id, subscription-manager
This system is receiving updates from Red Hat Subscription Management.
Setting up Update Process
No Packages marked for Update
[root@localhost ~]# yum install nano
Loaded plugins: product-id, subscription-manager
This system is receiving updates from Red Hat Subscription Management.
Setting up Install Process
No package nano available.
Error: Nothing to do

james.radtke@siriusxm.com's picture Guru 6863 points
28 September 2014 2:02 PM

Hi again Matthew - I apologize for this being a bit iterative as we work through this. I, also, am a bit new to using Subscription Manager.

I believe your next steps will be to list the repos available and enable the ones you believe you need.

subscription-manager repos --list
subscription-manager repos --enable=rhel-6-server-optional-rpms

https://access.redhat.com/solutions/265523

ME Community Member 30 points
28 September 2014 4:14 PM

Iterative is good ... this is our first RHEL subscription so I want to learn as much as possible.

[root@localhost ~]# subscription-manager repos --list
This system has no repositories available through subscriptions.

I'm wondering if something is up with our subscription?

james.radtke@siriusxm.com's picture Guru 6863 points
28 September 2014 5:50 PM

Something definitely seems wrong based on what you have tried.

I would recommend opening a support case to get it addressed. It is possible that 'Andreas' might have some suggestions that get you taken care of while you are creating the case. Otherwise, I assume this should be fairly easy for support to resolve.

http://www.redhat.com/en/about/blog/introducing-andreas

The Red Hat customer portal is essentially folks volunteering their time - so, you may not get a timely response here since it is Sunday. But.. you never know ;-)

ME Community Member 30 points
28 September 2014 11:01 PM

Thanks for the help. I tried to open a support case yesterday and today, but there is something wrong with the site. I keep receiving an "Oops" with Exception event id: 757e5f6f7305d6ab2ad13e1e9f85175b493aab348ae756e05c745cf139d9d7ba.

It's no biggy, so I'll just give them a call tomorrow during our contracted support hours.

David Powles's picture Red Hat 25369 points
3 October 2014 5:29 AM

Hi Matthew. Sorry to hear you were having trouble with opening a case through the Portal. Please feel free to start a new topic about this here if you encounter similar problems in future.

ME Community Member 30 points
28 September 2014 11:13 PM

Well, looks like rhn_register worked! I am now able to receive updates via yum. Any reason I should pursue the subscription-manager issue, or is it okay to register my VMs using rhn_register?

james.radtke@siriusxm.com's picture Guru 6863 points
2 October 2014 12:36 AM

Hey - sorry I was MIA for a bit.

I don't actually know if there is any risk/issue if you continue using the Classic RHN vs Subscription Manager. I too have fallen back to using Classic when I could not figure out Sub Mgr. RHEL 7 no longer has Classic ;-)

Thanks for the update - hopefully if someone else finds this thread, they will know to try the same thing.

ME Community Member 30 points
6 October 2014 12:00 PM

James, no worries at all. I spoke to support and here is the correct KB article for subscribing to the subscription I have: https://access.redhat.com/solutions/659563

It requires installing virt-who, pointing it to your ESXi, Hyper-V, or RHEV server, then assigning the various subscriptions via subscription-manager.

David Powles's picture Red Hat 25369 points
8 October 2014 1:34 PM

Thanks for letting us know, Matthew. Did you run into any further issues after this?

SA Community Member 20 points
11 December 2014 4:45 AM

Thanks Matthew,

I'm checking that last article you gave us.
I'm in the process of migrating to Satellite 6.0 and as we have the same kind of subscription I was having the same issue. Sat 6 seems to be only through sub manager, which is not an issue at all. Just a bit clumsy with those subs ....

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