I am a US tax exempt customer but I can not enter in my tax ID so that redhat.com will identify me as tax exempt. What do I do to get tax taken off of my order?
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Red Hat is required by law to have a physical copy of your tax exempt certificate or letter for web transactions. Therefore, we will need for you to fax Customer Service a copy of your tax exempt certificate or letter to (919) 754-3730 with your order number.
You will be notified via email or phone of receipt of your fax and that your tax refund request has been submitted to our billing department for processing.
If you have already submitted your tax certificate to Customer Service, call 1-888-733-4281 with your order number and they can issue the refund.